Support and training

Welcome to our Support page. We can help with your installed software and hardware.

Installation instructions, software updates and other downloadable materials can be found after you LOG IN here.

Aptus Support on YouTube

Don’t miss our YouTube channel, which has videos with step-by-step help.  Click here to view the channel.

ASSA ABLOY Opening Solutions och Aptus uppgraderar telelösning 4 december

För att kunna ge bättre service gör vi en uppgradering av tjänsten för inkommande telefonsamtal. Det kan förekomma mindre störningar under installationsfasen, men vi gör naturligtvis allt för en smidig övergång.

Skulle du ändå uppleva problem under installationen ber vi dig att kontakta oss via e-post.

Aptusportal Styra 8.6

Aptusportal Styra 8.6 stops working 31/1 2018. Contact your installer for assistance.

Support center opening hours

Monday to Friday 08.00 – 17.00

During the summer we are open 8:00 to 16:00 every day

Tel: +46 31 68 97 30

E-mail: Aptus.support@assaabloy.com

Remote help - download software

Have your information ready

When you contact us, please make sure you know the version of your installed software and/or hardware. This will make the process easier.