Committed support and technical consultant department

You can always rely on Aptus’ product quality and commitment. We develop and manufacture products in a single building in Gothenburg. Our support department is under the same roof, laying the foundation for one of the best customer support departments in the industry. We are really proud of this.

Phone support  

Our dedicated and knowledgeable staff answer the phone when you have questions that are difficult to figure out. We are proud of our support department. 

Service for our products 

There isn’t much that our service department can’t repair, update or answer. These are the people to whom you’ll send equipment for repairs or returns. And while you’re at it, don’t forget the RMA document. You’ll find it when you log in. 

Consulting technicians 

Our technical consultants are available to assist you with the best technical expertise. If you are trying to decide whether to invest in an access control system, they provide a consultation and customize a system that is tailored for your needs and budget. They can also assist if you need help with expanding a system, procurement, or project planning and you don’t want to burden your IT department.